Browse Success Stories: Philly Coke Bottling Company | Government Agency | Ropes & Gray

 


 

"I am impressed with Mobile Manager's ability to help drive savings on wireless costs throughout our organization. Mobile Manager is easy-to-use and saves time and money!"

- Mark Hall, Philly Coke

 

Philly Coca Cola Bottling Company

Powered by Mobile Manager, Philly Coke reduces costs of mobile services.

 

Challenges:

  • Philly Coke telecom analysts were spending many days each month auditing and processing invoices for payment.
  • Voice and text usage were spiraling out of control with little reporting help from the vendors.
  • Philly Coke found it difficult working with the carrier to implement customized contract terms without detailed data backup.

Solution:

  • GSG obtained access to Philly Coke’s wireless invoices through online portal, vendor contracts, user cost assignment rules and customized reports.
  • Philly Coke was up and running using the MobileManager solution within 2 weeks.
  • Shortly thereafter GSG started delivering monthly savings reports.
  • GSG customized Mobile Manager reporting to suit Philly Coke’s internal reporting requirements.

Results:

  • GSG automated the audit and invoice processing function for Philly Coke’s. Now Philly Coke’s telecom manager just logs into Mobile Manager, pulls the invoice reports and sends them to finance. Philly Coke’s telecom manager also sends the disputes to the carriers each month to show they are watching (although GSG has offered to do this for him).
  • GSG’s recommendations delivered a lower cost per user.
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State Government Agency

Government agency significantly reduces administrative time required for auditing and processing invoices.

 

Challenges:

  • "The agency" was spending many days each month auditing and processing invoices for payment.
  • Voice and text usage were spiraling out of control and hundreds of zero use devices stayed on the books.
  • Managing monthly cost center allocation and abuses for 2000 devices was nearly impossible.
  • "The agency" had a higher than average cost per user for its industry, over $52/month- primarily trucks that just need voice services and push to talk.

Solution:

  • GSG obtained access to "the agency's" wireless environment - invoices through online portals, vendor contracts, user cost assignment rules and customized reports.
  • "The agency" was up and running using the mobile manager solution within 2 weeks.
  • Shortly thereafter GSG started delivering monthly savings reports.
  • GSG customized MobileManager reports allow "the agency" to actively manage cost center user groups quickly and with ease.

Results:

  • GSG’s recommendations have helped "the agency" drive their current cost per user to $42/month – a savings of $10 per user per month. Realized Savings to date top $270K.
  • GSG MobileManager has reduced the wireless management burden of the IT staff.
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GSG recommended & implemented approved changes, generating significant savings for Ropes & Gray.

 

Ropes & Gray Company

 

Challenges:

  • Monthly recurring overages were a major and immediate challenge.
  • Ropes and Gray had no clear way to match their Users & Cost Centers to Devices.
  • Split liability presented a unique set of reporting and verification challenges.

Solution:

  • GSG analyzed R&G's wireless invoices, vendor contracts and user cost assignment rules and reports.
  • GSG's Optimization Recommendations identified zero use devices and savings opportunities on Voice / Data / Messaging plans.
  • Change orders and disputes were placed with the vendors.
  • Users Names and Cost Centers were associated with phone numbers.

Results:

  • GSG recommended & implemented approved changes, generating significant savings for Ropes & Gray.

On-going Management:

  • Wireless expenses are kept under control with monthly Optimizations and Flag reports.
  • Monthly Audit checks keep the wireless carriers honest.
  • Corporate policy is actively monitored and managed, reducing abuse and keeping costs under control
  • Device inventory is properly managed with each device assigned to a valid employee, charged to the appropriate cost center and on the BES servers.
  • Monthly allocation and accounting reports take minutes rather than days.
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