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Automate

Our Automate Package is perfect for businesses that are looking for seamless management of users, invoices, helpdesk and procurement.
Optimize

Our Optimize Package is industry’s most complete audit and optimization program delivering up-front and quarterly cost reduction along with inventory management.
Enterprise

Our Enterprise Package combines all of the cost savings and automation capabilities for total lifecycle management.
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Dashboard
Snapshot of charges by dept. and service
Summary of savings opportunities
Cost by month and carrier comparisons
Activity log of tasks, changes and recommendations
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Organize
Add, move, delete users
Assign cost center, department, GL code
Assign budget by user, department, cost center
Update user information
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Invoices
Consolidate spend across multiple vendors
View current and historical invoices
Easy filtering of invoice by multiple criteria
Update user information
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Save - Optimize
Optimize voice, data & messaging plans
quarterly
monthly
Zero use phones for disconnect
quarterly
monthly
Flag non-essential features
quarterly
monthly
International roaming
quarterly
monthly
Approve/reject optimization recommendations
quarterly
monthly
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Save - Audit
Discounts not applied per contract
quarterly
monthly
Plan charges not according to contract
quarterly
monthly
Termination and activation fees misapplied
quarterly
monthly
Overage charges at incorrect rates
quarterly
monthly
Incorrect overage charges to pooled plan users
quarterly
monthly
Download and other charges applied to blocked devices
quarterly
monthly
Approve/reject audit finding
quarterly
monthly
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Monitor
Usage based alert: minutes, kbs, events
Spend based alerts: max $, min $
Service based alerts: 411, international, downloads etc.
Budget alerts by user, department, cost center
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Analyze
Costs by service category and vendor
Costs by cost center, department
Cost-per-device analysis
Individual, department, or regional usage summary
Monthly usage averages
Overage and breakage minutes
International roaming and long distance details
Inactive mobile user information
Top airtime users by category
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Order
Order device, plan, accessory
Approval workflow
Automated order submission to vendor
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Helpdesk
Ticket submission by user, manager or call center
Issue-based ticket routing
Ticket history and comments
Automatic updates
Custom escalation workflow
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Implement
Change management of approved optimizations
Change management of invoice disputes
Real-time report detailing status of changes
Monthly invoice tracking to ensure credits
Monthly invoice tracking to ensure user/service changes
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Employee Portal
Overview of current and historic invoices
Order devices, services and accessories
Create trouble tickets and monitor status
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Managers Portal
Access data by user group