Give Users the Convenience of Self-Service |
Mobile Manager allows your employees to log in and select the Management-approved device, service and accessory that they need. An intuitive, easy-to-use pull-down menu guides them smoothly through the process, which means no complicated choices in ordering new devices and services—and no wasted time.
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Support a Variety of Change Requests |
Mobile Manager supports a wide array of order and change requests, including:
- New device activation
- New accessories
- Upgrades
- Device replacement
- Exchanges
- Insurance claims
- SIM replacement
- Plan change
- Feature change
- User name change
- Phone number change
- Transfer of liability
- Disconnects
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Easily Approve or Deny an Order |
When a new device or service is requested an alert is delivered to your Department Head or Business Manager, who then has the ability to review and approve or deny the request. Once a request is approved, the order is placed with the vendor and a confirmation notice sent to the employee.
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