Examine Employee Usage with a Click |
The ways in which wireless users overspend are virtually countless. With Mobile Manager, you can single out users that make an excessive number of Directory Assistance calls each month. Or, you can track international calls from user groups that are not permitted to call those destinations. You can even identify a user or a department that exceeds a dollar threshold, a budgetary amount, or a block of minutes—just set the alert and the system does the rest.
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Easily Set Up and Manage Your Alerts |
Creating a usage alert in Mobile Manager is a snap. Simply decide the policy and threshold for the relevant wireless activity, and the system presents the results by category. Then, point and click to drill down to the user level and display the detail of the alert.
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Enjoy Flexible Access Rights |
With Mobile Manager, you can allow or restrict the viewing of alerts so that various stakeholders see only the user spending information that is relevant to them. For example, a Department Head might have rights to view alerts related to his or her department, while the Telecommunications Manager prefers visibility for all users companywide.
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Address Usage Problems Quickly |
Once you identify wireless usage issues, you can notify the appropriate user(s), department, or location manager—or simply invite them to log into the system to see their activity firsthand. You can also forward details of the problem to a Department Head, Manager or individual user and immediately start the process of correcting the behavior.
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