GSG, the creator of Mobile Manager, is the premier multi-shore telecommunications analytics company. We deliver web-based business intelligence tools, advanced reporting and outsourcing services that enable businesses to quickly reduce their telecom and associated overhead costs.

Overview

Expense reduction remains a number-one priority for American businesses today, and telecommunications is one of the most ideal targets for reining in expenses. Not only is telecom a top business expense—often accounting for 10-20% of indirect corporate spend—it is also a segment loaded with cost reduction opportunities.

Telecommunications savings can be found in many places:

  • Telecom invoices, which are inherently complex and confusing, consistently contain errors. According to Aberdeen Research, on average 7-10% of bills are incorrect.
  • New services, both IP and wireless, have been rapidly purchased but not carefully and continuously scrutinized for savings opportunities.
  • Lower available rate plans on all services, new and traditional, constantly alter best available pricing.
  • Business cycles, mergers and acquisitions as well as natural change occur without inventory adjustments.
  • With the advent of offshore outsourcing, businesses can leverage the expertise of offshore finance analysts, cross-trained on telecommunications, to achieve significant cost savings. This helps free internal resources to focus on core business activities.

Although cost reduction is almost always considered an important business initiative, the constraints on time and a lack of permanent telecom staff usually preclude optimal "in-house" results. This is where GSG comes in. Through a combination of industry-leading automation software and managed staffing services, GSG can rapidly reduce your overall telecommunication spend and then help you control expenses, month after month.

GSG

Founded in 2003 by telecommunications industry veterans, GSG delivers cost reduction, automation and end-to-end telecom support services to several prominent midsize and Fortune clients across the US. Through a combination of web-based tools, offshore delivery, time-tested processes, and a dedicated team of domain-knowledge experts, we help you cost-effectively resolve complex telecom expense challenges.

GSG's services include:

  • Web-based cost reduction and automation portals for both wireless and wireline services.
  • Managed staffing solutions for telecommunication and finance departments.
  • Optimization reports that enable businesses to “clean up” inventories and significantly reduce wireless and wireline spend by 20-30%.

Our Approach

GSG is a unique service provider in a market crowded with "me too" expense management solutions. What sets us apart is our approach, in which we focus on cost reduction through Web-based automation software and tools. GSG’s clients benefit from lower-cost delivery via our offshore service center along with highly refined process management methodologies driven by a team of expert telecom professionals.

Offshore Delivery

In 2003, GSG built an offshore center in Pune, India. Today it is the only center of its kind, staffed with MBAs, CPAs and telecom specialists. Client costs associated with our offshore center are a fraction of the cost of comparable U.S. labor.

Process Management

GSG follows a rigorous, process-oriented approach in order to maintain high quality levels and consistently meet aggressive SLAs. We have adopted Six Sigma methodologies for continuous improvement as well as defect and time cycle reduction.

Experience

GSG has successfully performed thousands of audits and cost reduction studies for some of the largest and most demanding companies in the world. As we continually learn from a changing market, we translate this knowledge into cost-saving solutions and satisfied customers.

Conclusion

By choosing GSG, you're choosing a reliable path to telecom expense reduction and control. Our effective optimization of complex telecommunications infrastructures allows your business to experience immediate savings. In addition, through the automation of telecom functions that in the past required significant time and manpower, you enjoy ongoing spend control that directly impacts your bottom line.